SAF were recently engaged by Bruker UK for assistance in converting a sales opportunity with Lancashire Teaching Hospitals NHS Foundation Trust. The Trust required a finance solution that could be concluded within a finite timeframe, allowing a Mass Spectrometry System they had in situ on trial to remain in situ, despite a lack of available capital to place an order. The introduction came from Bruker’s traditional finance partner who, due to other commitments, were unable to provide the resources to act within the necessary timeframes, a situation for which Mind the Gap was intended.
SAF’s ability and willingness to liaise directly with the end user and our in-depth knowledge of funding into the NHS ensured that we were able to ascertain, within a matter of hours of the opportunity being introduced, what the Trust required to approve the transaction and place the order on the Supplier. This proactive approach then allowed our internal sales support team to credit-approve the transaction, and to raise and issue documentation to the relevant stakeholders within the Trust, all within 24 hours of the initial introduction.
The finite timeframe SAF was required to work within to conclude the transaction was 18 working days, but we managed to conclude it sooner and the supplier was paid in full for the order on the 10th working day.
As a company, SAF prides itself on a level of service, efficiency and tenacity that makes us somewhat unique in what we do. The transaction at Lancashire Teaching Hospitals NHS Trust highlights the key benefits to the supplier in how we approach a sales opportunity, the importance of direct engagement with the end user and the effectiveness of our Mind the Gap programme.
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